Returns & Exchanges

We want you to be fully satisfied with your official Thirty Seconds To Mars apparel and merchandise. If your order isn't quite right, you can return or exchange unworn and unwashed items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all tags are attached and the merchandise is in its original condition.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund or exchange within 7-10 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing